Tag you’re it…Supplier Quality

The childhood game of ‘tag’ is fun, I still enjoying playing with young children.  However, in business the game of ‘tag’ is often used as an excuse for pushing responsibilities on to vendors/suppliers.  How many times have you heard ‘the vendor didn’t process a document’ or the ‘supplier forgot to consider local or regional requirements?’  Read more about Tag you’re it…Supplier Quality[…]

What is Essential is Invisible to the Eye

Reading bedtime stories continues to be an important communication tool for young (and old) people.  Antoine de Saint-Exupery’s classic, The Little Prince was part of the cycle for each of my children and now grandchildren.  The great secret from the fox to the Little Prince, “It is only with the heart that one can see Read more about What is Essential is Invisible to the Eye[…]